I can’t tell you how many conversations I’ve had with service providers who are carrying around this constant feeling that they should be marketing more.
It’s sitting there in the background while they’re working with clients, delivering projects, replying to emails, and trying to keep all the balls in the air.
They know their marketing matters.
They know they need a steady flow of enquiries.
And they know that relying entirely on referrals probably isn’t the best long-term strategy.
Yet every time they sit down to actually do something about it, they find themselves staring at a blank screen wondering what to say, what to write, or where to even start.
So they put it off.
Or they spend half an hour scrolling Instagram looking for inspiration and somehow end up feeling worse than when they started.
Or they save another post, download another free resource, listen to another podcast, and tell themselves they’ll properly focus on their marketing once things calm down a bit.
Then they read the guide, listen to the podcast, consume all the advice, and get completely stuck trying to work out how to actually apply it to their business, their offers, their clients, and the way they work.
Because what works for someone else isn’t necessarily going to work for them.
The problem is that things rarely calm down.
And before they know it, another month has gone by and they’re still having the same conversation with themselves.
“I really need to do more marketing.”
What’s interesting is that most people think the issue is that they’re not disciplined enough.
They think they’re inconsistent.
They think they’re good at what they do but somehow just bad at marketing.
Or they convince themselves that if they could just be more visible, finally stick to a content plan, follow up the people they’ve been meaning to follow up, tweak their website, or post more often, everything would eventually fall into place.
But after spending more than 12 years helping service providers grow their businesses, I’ve noticed something.
Most people don’t actually have a content problem.
They don’t have an ideas problem either.
So in today’s episode, I want to unpack why so many service providers struggle with knowing what to say in their marketing, why creating more content usually isn’t the answer, and what I’ve found actually helps people market themselves more consistently without feeling like they’re forcing it every week, staring at a blank screen, or constantly reinventing the wheel.
I’m also going to share a bit about what I’ve been working through in my own business recently, why I took a step back to get clearer on my messaging and positioning, and what I discovered in the process.
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So let’s pull this apart for a minute.
One of the things I’ve noticed over the years is how quickly service providers make themselves the problem.
They tell themselves they’re inconsistent.
They tell themselves they’re not disciplined enough.
Or they convince themselves they’re somehow just not very good at marketing.
And I always find that interesting because when I look at the person sitting in front of me, they’re usually incredibly good at what they do.
They’re solving problems for clients.
They’re answering questions.
They’re delivering great results.
They’re having valuable conversations every day.
So if they’re clearly capable, why does marketing feel so hard?
Because I don’t think most people have forgotten how to communicate.
What I think is happening is that they’re trying to create marketing before they’ve got enough clarity around what they’re actually trying to communicate.
And they’re two very different problems.
Think about it for a second.
If I asked you to write a social media post for a business you knew nothing about, you’d probably find it pretty difficult.
Because you don’t have enough context.
You don’t know who you’re talking to.
You don’t know what matters to them.
You don’t know what makes that business different.
You don’t know what they’re trying to be known for.
And I think that’s exactly what’s happening for a lot of service providers.
They’re trying to create content before they’ve got clarity around who they really want to attract, what those people are struggling with, and what they want to be known for.
That’s why I don’t think most people have a ‘what do I even say’ problem.
I think they have a clarity problem that shows up as a content problem.
And once you start looking at it through that lens, a lot of things suddenly make sense.
It explains why content feels harder than it should.
It explains why you’re constantly second-guessing yourself.
And it explains why you can spend twenty minutes staring at a blank screen trying to work out what to say.
Because every piece of marketing feels like you’re starting from scratch.
Now, this is where I see a lot of people go down the wrong path.
They assume the answer is to just get out there more. More content, being more visible and actually doing what they say they’re going to do when it comes to their marketing.
Or this: Buy or create a ‘this is going to solve all my problems-for-me content planner.
Or get the immediate thrill of feeling like you’ve really solved your problems by buying an online course that’s going to teach you it all.
And look, I’m not against any of those things.
But what I’ve noticed is that none of them really help if you’re not clear on the foundations underneath them. Getting clear on the foundations of your business.
It’s a bit like trying to decorate a house before you’ve finished building it.
You can absolutely do it.
But if the structure underneath isn’t solid, eventually you run into problems.
Marketing works the same way.
When you’re unclear on who you’re trying to attract, what makes you different, what problems you solve, and how you help people get results, every piece of content feels heavier than it needs to.
And that’s exactly what I was reminded of recently in my own business.
My main offer, my 6 month business growth program -Get Clear and Grow turned one last month. So I decided to spend some time looking at who I most wanted to work with moving forward.
I went back and spoke to clients.
I ran great-fit client interviews.
I paid attention to the language people were using to describe their challenges, what they wanted, and what was getting in the way.
And what I realised was that even though I was already clear, I wasn’t as clear as I could be.
There were patterns I hadn’t fully articulated.
There were things my best clients had in common that I hadn’t really put into words.
And the more clarity I got, the easier everything became.
Not just my marketing.
My messaging.
My positioning.
Even my confidence in the decisions I was making.
Because clarity has a funny way of doing that.
When you get clearer on the foundations, everything built on top of those foundations becomes easier as well.
And when I think about the service providers who market themselves most effectively, they’re usually clear on four things.
They’re clear on who they are and what makes them different.
They’re clear on who their great-fit client is.
They’re clear on the problem they solve.
And they’re clear on how they help people get from where they are now to where they want to be.
Not because they’ve cracked the algorithm.
Not because they’ve discovered some secret marketing tactic.
They’re simply clearer.
And when you’re clear on those things, marketing starts feeling less like content creation and more like having conversations with people you genuinely want to help.
One of the lovely humans who went through my program Get Clear & Grow, Emma – she was telling me that before the program she was feeling like marketing her business was just all too much and after the program she told me she feels way more confident and knows what to do to market and sell her services.
Her words: Esther’s approach is so grounded, calm, supportive and insightful…she really knows her stuff and she’s taken the confusion out of metkting which is such a relief. – It’s realy lovely to hear that feedback, thanks Emma. Gives me a real pep in my step knowing that the skills and knowledge I have, helps others with the most important thing in business, to get consistent clients and have more certainty on your income. So good!
The reason I wanted to talk about this today is because I think there are so many good service providers carrying around unnecessary pressure when it comes to marketing.
They’re telling themselves they need to post more.
They need to be more consistent.
They need more content ideas.
They need to finally get their marketing sorted.
And while there might be some truth in that, what I’ve found over and over again is that marketing becomes a whole lot easier when you’re clear on the foundations underneath it.
When you’re clear on who you help, what they’re struggling with, what makes you different, and the transformation you help create, you’re no longer sitting there trying to invent things to say.
You’re simply having conversations about problems you understand and solutions you genuinely believe in.
So if you’ve been feeling stuck with your marketing lately, maybe the question isn’t:
“What should I post?”
Maybe the better question is:
“What am I still unclear about?”
Because sometimes the breakthrough isn’t another strategy.
It’s getting clearer on the foundations that make everything else easier.
And honestly, that’s exactly what I’ve been reminded of in my own business over the last few months.
Not that I needed more content.
Not that I needed another marketing tactic.
I needed more clarity.
And once I got clearer, everything else started flowing much more naturally again.
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If this episode got you thinking, come and send me a message on Instagram.
I’d love to know what part resonated most, or even what you’re finding hardest when it comes to your marketing right now.
Because chances are, if you’re struggling with it, plenty of other service providers are too.
I genuinely love hearing from listeners, so don’t be shy about jumping into my DMs and saying hello.
Thanks so much for listening to this week’s episode of The Clear Business Growth Show.
Make sure you subscribe so you don’t miss the next on. And if you know another business owner who needs to hear it, I’d be so grateful if you passed it onto them
Bye for now, I’ll see you back here next week.
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